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Waterside Music Series Frequently Asked Questions

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1. When will my tickets arrive? New!

Etix will email, text, or mail your tickets to 7-10 days prior to concert. Will Call tickets are available to guests on the day of the concert, beginning at 10 a.m.

2. What is the difference in ticket prices?

Higher priced tickets are closer to the stage. Guests with Standing Room Only tickets do not have a designated seat and can stand outside the seated area.

3. How can I order tickets in advance of the public sales date?

As a Calvert Marine Museum member, you have the opportunity to purchase tickets before they go on sale to the general public. The number of pre-sale tickets permitted varies depending upon your membership level. 

Individual members– 4 tickets
Family members – 6 tickets
Sustaining members – 8 tickets
Associate members – 10 tickets
Patron members – 12 tickets
Bugeye Society members – preferred seating to each show with the opportunity to purchase up to 20 additional pre-sale tickets through the Development Office

To become a member, please click here or call Lisa Howard at 410-326-2042, ext. 8063.

4. Are any of the seats under cover?

No, all of our seating area is 'open-air' seating. There is no roof or pavilion covering the seating.

5. How many tickets are sold for each concert?

The seating accommodates 5,500 people for an outdoor concert, in addition to 1,500 Standing Room Only ticket holders. Please be aware that most people do choose to stand for the concerts and ushers will not require ticket holders to remain seated.

6. If I'm bringing my child or baby, do I need to buy them a ticket?

Yes, everyone entering the grounds for a concert needs to have a ticket. There are no discounts for children, even if they are sitting on your lap.

7. What do I do if myself or friend/family member needs ADA seating?

ADA seating is available for purchase at all ticket levels. If you have special accessibility needs, please call the museum at 410-326-2042, ext. 8063.

8. Where do I park for the concert?

Concert parking is available across the street from the museum in Glascock Field for $10 per vehicle, starting at 3 p.m. RVs and buses are not allowed. Additional parking is available at Solomons public parking areas. Parking is not permitted in the parking lots of local businesses surrounding the museum. Violators will be towed.

9. Where do I park if I have a handicapped tag?

A handicapped parking area is located in the Urgent Care Medical Building lot across from the museum's back gate for $10. We encourage guests to bring the handicapped person to the back gate on Lore Road, drop them off, and park their vehicle in the Medical lot. Parking is limited. Handicapped parking opens at 5 p.m. for Thursday and Friday concerts, and at noon for Saturday concerts.  

10. Are lawn chairs permitted?

No, lawn chairs are not permitted on site for any of the Waterside Music Series concerts at Motto Mortgage and ReMax Waterside Pavilion.  

11. Are pets permitted on the grounds?

No pets are allowed on the grounds unless they are service dogs, properly identified, and under the control of their owner(s).

12. Is food and drink available on the grounds during the concert?

Yes, a food court is set up on site for your enjoyment. A variety of food vendors will serve American, BBQ, seafood, etc. Several beverage stands are also on the grounds. Soda, beer, wine, and water are available. If you plan to drink alcoholic beverages, please have your ID ready so you can receive your 21+ wristband as you enter the front or back gates. Beverage stands are cash only. ATMs will be on site.

13. Can I bring a camera?

Each performer has different restrictions on camera usage. If you would like to bring a camera, please check the Etix website the week prior to the event for camera guidelines. Typically, small personal pocket-sized cameras are permitted. Professional cameras with interchangeable lenses are not allowed. No audio or video recording is permitted.

14. Can I bring a cooler?

No coolers are allowed on the grounds. This is a fundraiser for the museum, so all funds raised from beverage purchases benefit the museum and its educational programs and exhibits.

15. Can I bring a purse or backpack?

The Calvert Marine Museum staff has worked closely with the Calvert County Sheriff’s Department to increase concert security, and have instituted a “Bag Policy”. The goal of the policy is to keep you safe, but we understand that you may need to bring in cell phones, IDs, credit cards, money, and other miscellaneous items. The Calvert Marine Museum staff has worked closely with the Calvert County Sheriff’s Department to increase concert security, and have instituted a “Bag Policy”. The goal of the policy is to keep you safe, but we understand that you may need to bring in cell phones, IDs, credit cards, money, and other miscellaneous items. Small bags, such as clutches, wristlets, and crossbodies will be permitted. Small clear bags that can be seen through by our security will also be permitted. All bags (despite size) are subject to search by a Sheriff's officer, who will determine if it is permitted.
  
Our gate security will use their judgement when it comes to the size of the bag and its potential contents. If there is a question, they will either ask to search your bag or for you to return your bag to the car.

16. Is tailgating allowed?

No tents, alcohol or tailgating is allowed at Glascock Field. Tailgating causes concerns with underage drinking which could have implications with our liquor license. The concerts are a fundraiser for the Calvert Marine Museum and run primarily by volunteers. Trash left primarily by tailgaters in the parking area has made it difficult for us to find the help needed to clean the field after concerts.

17. Are firearms allowed?

Firearms are not allowed on the premises. If you are a law enforcement officer, you will need to be cleared by museum law enforcement and security.

18. Can I smoke at the concert?

Cigarette smoking is permitted 20 feet away from the seating area. There is no smoking or vaping of marijuana allowed on the premises.

19. What happens if it rains?

All of our concerts are rain or shine events. Concerts are often held during inclement weather. Since performer is under cover, but the seats are not, the show will go on if it rains. We ask our patrons to dress appropriately, bring a raincoat, and enjoy the evening. No umbrellas will be permitted into the venue. If severe weather occurs, we will ask patrons to return to their vehicles until the severe weather has passed. In the event a show is cancelled due to weather, it is up to the performer to try to reschedule the event. If the performer is unable to reschedule, then ticket buyers may claim the purchase as a tax-deductible donation to the museum. We will not issue any refunds, even in the event of a cancellation.

20. I bought my ticket and can't use it. Can I return it?

There are no refunds or exchanges on tickets. Tickets are transferable, so you may give or sell your ticket to someone else.

21. How do I sponsor the concerts?

The Waterside Music Series is a fundraiser for the museum and is sponsored annually by a variety of generous businesses and individuals.  If you would like to receive additional information, please contact Bonnie Barrett at 410-326-2042 x 8065 or via email.