Waterside Music Series Frequently Asked Questions

What is the difference between Premium and Reserved seating?
Premium seats are closer to the stage – the first 49 rows and are in the yellow, pink, and green section. A wide aisle separates the Premium and Reserved seating. The reserved section includes the orange and purple sections and tickets are less expensive in those sections. 
Are any of the seats under cover?
No, all of our seating area is 'open-air' seating. There is no roof or pavilion covering the seating.

If I'm bringing my child or baby, do I need to buy them a ticket?
Yes, everyone entering the grounds for a concert needs to have a ticket. There are no discounts for children, even if they are sitting on your lap.

Is there any "General" Seating area for lawn chairs?

We do occasionally offer general admission/standing room only tickets. These tickets are issued for areas outside of the seating areas, but are within view of the stage. Standing room only tickets typically will not go on sale until all of our premium and reserved seats are sold out.
What do I do if myself or friend/family member is handicapped?
If you are buying a ticket for a handicapped person, please call the museum at 410-326-2042 x 16, 17, or 18. We have a seating section designated for handicapped persons on the left side of the yellow section. Due to the restricted size of the handicapped section, tickets for that section are based on availability and a limited number of accompanying seats are available for those assisting handicapped ticket buyers. 
Where do I park if I have a handicapped tag?
A handicapped parking area is located in the Urgent Care Medical Building lot across from the museum's back gate. We encourage guests to bring the handicapped person to the back gate, drop them off, and park their vehicle in the Medical lot.

Can I bring a purse or backpack?
No backpacks, no Large purses/bags – all bags are subject to search.

Are pets permitted on the grounds?
No pets are allowed on the grounds unless they are "medical assistance" dogs under the control of their owner(s).

Is food and drink available on the grounds during the concert?

Yes, a food court is set up on site for your enjoyment. A variety of food vendors will be serving American, BBQ, Seafood, etc. Several beverage stands are also on the grounds. They serve sodas, wine, beer, and water. If you are planning on drinking alcoholic beverages, please get your 21+ ID wristband as you enter the front or back gates.

Will we be able to see from the Reserved section?
Yes. Our venue holds 6,500 people and because it is slightly sloped to the stage, even the back row is a great seat! Please be aware that most people do choose to stand for the concerts and ushers will not require ticket holders to remain seated..
How many people does the seating accommodate?
The seating accommodates 6,500 people for an outdoor concert.

How can I order tickets in advance of the public sales date?
As a Calvert Marine Museum member, you have the opportunity to purchase tickets before they go on sale to the general public. The number of pre-sale tickets permitted varies depending upon your membership level. Individual members– 4 tickets, Family members – 6 tickets, Sustaining members – 6 tickets, Associate members – 8 tickets, Patron – 8 tickets, Bugeye Society – preferred seating to each show with the opportunity to purchase up to 12 additional pre-sale seats. To become a member, please click here, or call Lisa Howard at 410-326-2042 x 16.

Where do I park for the concert?
Parking for the concert is located in the field across the street from the Museum's front gate. A parking donation of $5.00 is requested and a portion of the proceeds is donated to the Patuxent River First Class Association. Parking is not permitted in the parking lots of local businesses surrounding the museum. Violators will be towed.

Can I bring a cooler?
No coolers are allowed on the grounds. This is a fundraiser for the museum, so all money raised from purchases at the beverage stations goes towards the museum and its educational programs and exhibits.

What happens if it rains?
All of our concerts are rain or shine events. Concerts are held during inclement weather. The performer is under cover, but the seats are not, so the show will go on if it rains. We ask our patrons to dress appropriately, bring a raincoat, and enjoy the evening. No umbrellas will be permitted into the venue. If severe weather occurs, we provide as much shelter as possible inside the museum, but ask patrons who drove to return to their vehicles until the severe weather has passed. In the event a show is cancelled due to weather, it is up to the performer to try to reschedule the event. If the performer is unable to reschedule, then ticket buyers can send their tickets back to the museum to receive a tax-deduction letter for their financial support. We will not issue any refunds even in the event of a cancellation.

I bought my ticket and can't use it, can I return it?
There are no refunds or exchanges on tickets. In cases where we are sold out, you may leave your name and number at 410-326-2042 x 16, 17 or 18 and we will try to pass it along if someone calls and is interested in tickets.

I ordered my tickets the week before the concert and haven't received them in the mail.  What should I do?
Tickets ordered 10 or fewer days before the concert are placed in Will Call instead of being mailed. These tickets may be picked up the day-of the concert, beginning at 10:00 a.m. with a valid photo i.d. They are also available for you to pick-up when the gate opens in the evening.

I ordered my tickets before the mailing deadline and haven't received them or I lost my tickets.  What do I do?
Tickets ordered 10 or more days before the concert are mailed. If you did not receive your ticket, please call 410-326-2042, ext. 16, 17, or 18 and we will be happy to assist you.
Can I bring a camera?
Each performer has different restrictions on camera usage. If you would like to bring a camera, please check the ticket purchasing website the week prior to the event for camera guidelines. Typically, small personal pocket-sized cameras are permitted. Cameras with interchangeable lenses are not allowed. No audio or video recording is permitted.